Please note that Dicesry Gift and Favor is not responsible for MISSING PACKAGES and DAMAGED PRODUCTS resulting from errors made by the shipping carrier. However, we will be happy to assist you in filing a claim with the shipping carrier.
Shipping charges are calculated based on the Actual weight / Volumetric weight of the products ordered . If you wish to know the shipping charges for your products, please email us and we will be happy to assist you.
We use Poslaju National Courier for all Domestic & International shipping. We may use alternative shipper, other than one mentioned, when necessary with no additional charges. We ship and deliver on Monday-Friday, excluding holidays. Please include a physical, residential or business address when you place your order as our shipping provider does not ship to PO boxes.
We pride ourselves in having very unique and different favors and gifts. Most of our items usually ship out within 2-3 working/business days. However, many of our items are handmade, personalized, customized, or require some special attention. As such, we prefer you to order 2 months in advance before the date of your event. Weekends and holidays do not count as working/business days. Although most of the time we do send out orders earlier, we are strictly not responsible for any late deliveries as we always refer to the first event date given by you, in our communication and have estimated the right time frame given to us, by you, before we process the order.
If you are in a “time crunch” and you need your order rushed, it can be arranged. Please email us and we may consider your last minute order. We appreciate your patience and your business.